I'm with you that someone who has been paying for a service despite not using it shouldn't necessarily be entitled for a refund. That said, I wholeheartedly be

I'm with you that someone who has been paying for a service despite not using it shouldn't necessarily be entitled for a refund. That said, I wholeheartedly believe that there should be a legal requirement for any subscription to be as easy to cancel as it is to sign up. Gym memberships are notoriously for being criminally difficult to cancel. It's beyond ludicrous that I can sign up for a gym online or at my local gym, but can't cancel the same way. Nope, I have to pick up a form (which only the manager can give you, which means I have to go there when he's there, and he'll be conveniently unavailable), fill it out, mail it, and hope they don't conveniently "lose" it. And even if they don't lose it, they'll just sit on it for 2-3 months before the payments stop.