4 ms·
It is when systems are intentionally designed to be extremely low friction to initiate and extremely high friction to cancel. In a lot of cases that’s exactly w
by moshun 3y ago
It is when systems are intentionally designed to be extremely low friction to initiate and extremely high friction to cancel. In a lot of cases that’s exactly what happens.
To be fair, there should probably be a national consumer protection law that ties complexity of cancellation to complexity of sign up.
- well_actulily 3y agoSome states in the US have laws on the books so that if you can sign up to a service online, you need to be able to cancel online—at least.