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Just did this with Xfinity an hour ago. I didn't even _forget_, per se: been trying to cancel online for months. It says they'll call you, then they never do,
by daxfohl 3y ago
Just did this with Xfinity an hour ago.
I didn't even _forget_, per se: been trying to cancel online for months. It says they'll call you, then they never do, and _then_ I forget until I see the next billing statement. Finally went into the store this morning, but without any proof of previous attempts on hand, all they could do was cancel as of today.
Frankly, they couldn't even give me a paper confirmation, and they say the email confirmation will come in a day or two, so this probably isn't even over yet.
I actually did get a screenshot of the most recent attempt, but everyone involved knows I'm probably not going to find it worth my time to fight it. They win.