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I will have to write a case study on this at some point, but triangle fraudsters have attempted to use our company's delivery service [0] to fulfill curbside pi
by jackconsidine 3y ago
I will have to write a case study on this at some point, but triangle fraudsters have attempted to use our company's delivery service [0] to fulfill curbside pickups from Best Buy etc presumably to unsuspecting e-commerce buyers. I noticed certain a subset of users frequently changing their card, and the name on their delivery, and figured out what they were doing.
We stopped a few dozen attempts, filing police reports and contacting the people with names matching the cards. We now use Stripe Verify to ensure identity matches, which I really would have preferred not to do as a privacy-oriented person.
Interestingly, the police usually didn't want to deal with these things, even if the merchandise was in their jurisdiction
- ctrlaltdylan 3y agoWe provide ID verification specifically for eCommerce to help prevent chargeback fraud: https://getverdict.com https://getverdict.com This is the first where I've heard of using IDv for preventing triangle fraud on the fulfillment side. Just curious - how does this fraud harm you the delivery service? The chargeback hits the merchant only no? Or are you the merchant in this transaction as well?
- jackconsidine 3y agoSimilar to you, chargeback is a concern (triangle fraudsters using stolen credit cards and all). We're not the merchant, normally that's a brick and mortar retailer. In addition to chargeback Generally, I really hate the idea of seedy users exploiting the service and feel obligated to root that out.