I think there was a kind of "golden period" that goes in between. In the 90s, the economics around software had already heated up to the point where there was

I think there was a kind of "golden period" that goes in between. In the 90s, the economics around software had already heated up to the point where there was an insatiable appetite for software engineering manpower, but the university system wasn't yet geared to churning out specialists in this field in such large numbers, so a lot of software engineers back then were people coming from other professions who picked it up autodidactically and were just not very good. At the same time programming languages and tooling weren't yet at a point where they were good at guiding people towards good software engineering practice, and this lead to a kind of software quality crisis. But this situation changed fast. I would say from maybe roundabout 2003 to maybe roundabout 2013 there was a bit of a "golden period" where we had good reason to be optimistic about the future of software quality. The software quality crisis of the 90s was largely overcome through better education, better software engineering methodology, and better programming language ecosystems and toolchains. Back in those days we still had purpose-built tooling for doing things like desktop UIs. Windows Forms based in C# and Aqua-era MacOS GUI programming in ObjC were actually quite a good experience for both developers and users. We also had cross-platform ways of doing GUI programming like Swing on Java. In the next ten years, i.e. the ten years leading up to now, things took a decided turn for the worse. If I were to speculate about the reasons, I would say it was related to the rise of mobile, and the continued rise in the importance of the web platform over the desktop platform, meaning that application development now had to straddle web, mobile, and desktop as three distinct development targets. This created a need for truly cross-platform application development, while Apple and Microsoft continued to make plays to fortify their monopoly power instead of giving the world what it needed. Swing/JavaFX lost its footing when enterprises decided that web was all they really needed. So, to answer your intial question: Has software quality really gotten worse? I would say, yes, over the last 10-15 years definitely. If you compare now to the mid-90s, then maybe, maybe not.