There are a billion books on abstract or basic queueing theory (worth reading) but a really good modern paper on distributed software implications is https://pu

There are a billion books on abstract or basic queueing theory (worth reading) but a really good modern paper on distributed software implications is https://pure.psu.edu/en/publications/metastable-failures-in-distributed-systems https://pure.psu.edu/en/publications/metastable-failures-in-...