> But if your queue is never emptying, you've hit an equilibrium where you're persistently overloaded and constantly load shedding I believe this is an incorre

> But if your queue is never emptying, you've hit an equilibrium where you're persistently overloaded and constantly load shedding I believe this is an incorrect assertion. You have hit equilibrium, yes. But you are not load shedding unless you are preventing new queue entrants. And if you are allowing new entrants and the latency is acceptable to customers, you are not overloaded. Like you said, you are at an equilibrium.