> What was the 'state of mind' of the higher-ups at the post office I'm not defending the post office, but I suspect you have to look at it in context. My un

> What was the 'state of mind' of the higher-ups at the post office I'm not defending the post office, but I suspect you have to look at it in context. My understanding is that during that period of time (1999–2002) the Post Office's accounts took two large hits: - £570m write-off of the failed Horizon project - £1bn losses from the so-called renewal plan So perhaps the higher-ups regarded it as form of revenue management, claw-back of losses from the postmasters.