Not so much that Google hasn't birthed _any_ original products but rather that their customer service is abysmal and they've consistently shown poor long-term c

Not so much that Google hasn't birthed _any_ original products but rather that their customer service is abysmal and they've consistently shown poor long-term commitment to the end user, or worse, e.g. Reader, Nest, Fitbit, even Tensorflow is dead. The theory is that Google makes it needlessly hard for product people to innovate there, and the evidence is in Google's outsized insularity and coddling of technical projects that end up mostly for internal entertainment.