> Please understand: Google is not a person. It’s many groups of people following locally-varying processes, rules, and culture. To that end, it makes no sense

> Please understand: Google is not a person. It’s many groups of people following locally-varying processes, rules, and culture. To that end, it makes no sense to either love or be angry at “Google”; it’s not a consciousness, and it has no sense of duty nor debt. This isn't right. Behind every decision is still a human (for now). Someone messed up and you were the victim.