2 ms·

All of this revolves around people doing stupid shit and not critically thinking. There's a price to be paid for being oblivious to your surroundings and not th

All of this revolves around people doing stupid shit and not critically thinking. There's a price to be paid for being oblivious to your surroundings and not thinking. I have a niece who is 20 years old, scored very high on a formal IQ test, is autistic, and who has been in three car accidents - all her fault - because she doesn't pay attention. Now her insurance is $500 per month. And her Mom has cut her off and she's paying for it now. Life will make you learn to pay attention... the severity of the lesson is up to you.

AndrewKemendo 3y ago
Bottom line: Failing to account for human fallibility and misuse in product design is dangerous and deadly I certainly agree that individual responsibility is paramount. The reality however is that “modern, connected, capitalist” life in 2024 requires you to have faith in thousands of systems that you don’t even know exist, are not designed the way I describe and are actually adversarial to the customer. As a designer, and engineer, I view it as my responsibility to deliver products that do not make customers worse (in any time horizon) as a result of using my product and to limit or prevent externalities that impact the systems that sustain the product and the customer holistically over the longest possible time horizon. However very few systems are built to such a customer-centric spec It shouldn’t require genius level intelligence to have a reasonable understanding of how the systems you rely on work and the impacts of them breaking. However millennia of specialization has ensured that the complexity and externalities of any one sub-system is undefined. So the concatenation of systems is a NP hard problem just to conceptualize. The fact that we don’t have defined system boundaries, a measurable goal state or current state means we’re a directionless set of agents susceptible to reward highjacking

AndrewKemendo 3y ago

Bottom line: Failing to account for human fallibility and misuse in product design is dangerous and deadly I certainly agree that individual responsibility is paramount. The reality however is that “modern, connected, capitalist” life in 2024 requires you to have faith in thousands of systems that you don’t even know exist, are not designed the way I describe and are actually adversarial to the customer. As a designer, and engineer, I view it as my responsibility to deliver products that do not make customers worse (in any time horizon) as a result of using my product and to limit or prevent externalities that impact the systems that sustain the product and the customer holistically over the longest possible time horizon. However very few systems are built to such a customer-centric spec It shouldn’t require genius level intelligence to have a reasonable understanding of how the systems you rely on work and the impacts of them breaking. However millennia of specialization has ensured that the complexity and externalities of any one sub-system is undefined. So the concatenation of systems is a NP hard problem just to conceptualize. The fact that we don’t have defined system boundaries, a measurable goal state or current state means we’re a directionless set of agents susceptible to reward highjacking