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A related read on this focused on self-checkout's impact on shoplifting. "Do the unintended consequences of job automation include creating shoplifters? People
by paulorlando 3y ago
A related read on this focused on self-checkout's impact on shoplifting.
"Do the unintended consequences of job automation include creating shoplifters? People build products and companies to automate tasks, especially costly, dangerous, and monotonous tasks. For many of the tasks already automated, the effect is already invisible, the history forgotten, unstudied, and unknown. People find it surprising to learn that anyone used to do these specific tasks manually."
https://unintendedconsequenc.es/do-we-create-shoplifters/ https://unintendedconsequenc.es/do-we-create-shoplifters/