The article is way out of sync with my experience - I've seen no reduction in the number of self-checkouts compared to the number of traditional checkouts. Sur

The article is way out of sync with my experience - I've seen no reduction in the number of self-checkouts compared to the number of traditional checkouts. Sure, self-checkout is annoying. Mostly because of measures to combat thievery, which I notice have got more hair-trigger recently. The level of anti-theft paranoia that's dialed-in varies depending on the supermarket - the more downmarket the place, the more the self-checkout is calibrated to not trust you. I'd be really surprised if they end up being phased out.