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In Waitrose (UK), they often don't have any scales, and as a result, there can just be one staff member watching over 20+ machines. By comparison, the other da
by cameronh90 3y ago
In Waitrose (UK), they often don't have any scales, and as a result, there can just be one staff member watching over 20+ machines.
By comparison, the other day I was at Tesco and they had introduced these new large self-checkouts for trolleys (aka carts in US), but about halfway through my trolley, I started getting an error for every item I scanned. Turns out, the max weight for the scale was 20kg.
- jefftk 3y agoAt the machines I've used in the US the way they deal with this is having you move your items off the scale into a bagging area (which is actually also a scale internally, though not one that needs to be officially calibrated).
- cameronh90 3y agoWhen I say scale, I did mean the one in the bagging area, not the produce scale. Turns out they'd increased the size of the bagging area but not the scale underneath it, so every item was giving me "please place the item in the bagging area".
- dazc 3y agoWaitrose are in the process of updating the self-checkouts to full trolley-style machines. My local store is not that large but has 12 of these now in place of the previous 4 old-style machines. Despite many claims that people don't like them it is surprising how they are almost always in full use.
- zilti 3y agoThe thing with liking it or not is: do you dislike it strongly enough to wait an additional 10 minutes to be served at a traditional register instead?