Well, certainly. Externalising the cost on users means the company doesn't have to pay it. Developers are expensive after all, and there's no material loss fo

Well, certainly. Externalising the cost on users means the company doesn't have to pay it. Developers are expensive after all, and there's no material loss for slack (except negative sentiment like this) - ultimately: you still use (and pay) for the software, so why should they care?