This article feels like it’s a collection of anecdotes more than a market shift. My local Walmart recently did a major renovation that doubled the number of se

This article feels like it’s a collection of anecdotes more than a market shift. My local Walmart recently did a major renovation that doubled the number of self checkouts. My local target usually has as many self-checkout slots open as cashier-operated lanes, and there aren’t caps on number of items. Several parallel commenters have pointed out that self-checkout can be good or bad (pretty much the same way there’s places where cashier-operated checkout is good or bad). But I also think it’s heavily dependent on things like regional crime rates / customer volume, among other variables.