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The initial idea involved a low-friction onboarding that didn't require any extra hardware - "Just use your phone to scan!". Stupid. Turns out that workers wou
by mfrisbie 3y ago
The initial idea involved a low-friction onboarding that didn't require any extra hardware - "Just use your phone to scan!". Stupid.
Turns out that workers would rather manually key in the last 5 numbers of a barcode to look it up than screw around with a poorly behaved camera. For the current version of the platform, it's either dedicated hardware scanning or manual ID search, the phone scanning wastes everybody's time.