> Clearly, the days when businesses thought online shopping ought to be low-friction are long gone. I bought some lottery tickets online for a present to mysel

> Clearly, the days when businesses thought online shopping ought to be low-friction are long gone. I bought some lottery tickets online for a present to myself and the experience was smooooth. No cart, no checkout steps, no need to create an account, there was a QR code right next to the tickets that I had to scan with my banking app to buy them right here, right now.