> There's an ongoing debate over whether or not people skills are undervalued For the banks and credit unions where customer service is a key advantage, operat

> There's an ongoing debate over whether or not people skills are undervalued For the banks and credit unions where customer service is a key advantage, operations people with good people skills are super important. But because of industry culture, these people are pretty much sh1t upon. It shows in their pay, and in the rapidity with which they are laid off. I bet there's tons of places where this happens.