I'm surprised to read this because my personal experience is they've gotten better now they're at critical mass. I feel like I'm able to get through them quicke

I'm surprised to read this because my personal experience is they've gotten better now they're at critical mass. I feel like I'm able to get through them quicker than a staffed checkout. I definitely see the issue with theft. I do suspect that this is a result of tech failures. Customers just go "fuck this, it doesn't scan so I'm not paying." It's not unreasonable, given the issues with staffing them when there are technical issues.