This is the real failure. The software is neither smart nor dumb, it’s a machine. In this case, it was broken, but people who actually have the ability to criti

This is the real failure. The software is neither smart nor dumb, it’s a machine. In this case, it was broken, but people who actually have the ability to critically analyze and judge situations deferred to the output of a machine that they have no real visibility into the internals of, and took its output as gospel.