Thanks for the reply. Yeah, I get that it's a muddle. It just feels like it shouldn't be ;) The ambiguity seems to point to "we don't understand this very well

Thanks for the reply. Yeah, I get that it's a muddle. It just feels like it shouldn't be ;) The ambiguity seems to point to "we don't understand this very well yet, but this is what we think you need to do", which would be fine if that's what anyone said. But it's presented as "we know exactly what's going on here, and this is what you need to do", and then different people give contradictory advice with exactly the same level of confidence.