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Don't have a nationally advertised price, because the cost of telecom services isn't nationally identical. Instead: - Use the highest possible taxes and fees f
by kmeisthax 3y ago
Don't have a nationally advertised price, because the cost of telecom services isn't nationally identical. Instead:
- Use the highest possible taxes and fees for any address in the service area of the store. Nobody is going to feel deceived if it turns out they had to pay less money for their phone service.
- Provide a low and high range of taxes and fees for that same area and fine print that taxes vary based on service location. Verizon can't charge more than the high amount, and the low amount has to correspond to at least one service area that is actually billed that amount.
- Provide a table listing out taxes, fees, and total price for each tax zone within the service area. This could be combined with the other two, and probably should be available unless there's, like, 200 different tax zones in the area of the store.
All of these are a darned sight better than "we don't have to mention anything about taxes and fees until you're a month into the contract and they can be any number we please".