Reporting back from what our support team found out about this download issue: If a user has his default download folder set to an incessible location (for ex

Reporting back from what our support team found out about this download issue: If a user has his default download folder set to an incessible location (for example, a second drive that has recently failed), the auto-install script will have trouble. Just drag the .crx file into the Chrome window if you're having the same issue.