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Im flabbergasted, how do they have such a poor shopping experience yet have this (supposedly) really fancy backend?
by nebula8804 3y ago
Im flabbergasted, how do they have such a poor shopping experience yet have this (supposedly) really fancy backend?
- ethbr1 3y agoAmazon built its logistics from the ground-up for online fulfillment. Home Depot has been around since 1978. Retooling a brick and mortar logistics system into a flow-through, multi-channel one isn't simple, cheap, or easy. But they've been working on it since ~2010(?). Suffice to say... looking at retail is like looking at the tip of an iceberg. Most of the company (the logistics), you never see.