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Home Depot really need to do more improvement of their technology. I always go into the store expecting to buy one thing and I waste so much time trying to find
by nebula8804 3y ago
Home Depot really need to do more improvement of their technology. I always go into the store expecting to buy one thing and I waste so much time trying to find one of their idiots that knows enough to help me find what I am looking for. I tried relying completely on their website and app to find the exact aisle and bucket the item is located in and their new "in store experience" app is constantly crashing and locking up on my iPhone or the item has "walked away" and is not where the app tells me where it should be. I dont really think they are truly a data and tech driven organization. It seems like they are trying to bolt it onto existing legacy.
EDIT: oh yeah the filtering is horrendous as pointed out in other comments here. Its not walmart level bad but its close.