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Whilst Amazon has nailed logistics (especially last mile), it's real value is in reduced cognitive load. You know when you shop there that what you order will
by _puk 3y ago
Whilst Amazon has nailed logistics (especially last mile), it's real value is in reduced cognitive load.
You know when you shop there that what you order will arrive quickly, no convoluted delivery charges, and a returns policy that shook the industry up completely
- subpixel 3y agoAgreed. In fact there are significant parts of the US where 1 or 2 day delivery is not available. But people who live there, like me, use Amazon often because it's the 'easy button'.