Same experience here, seems like a bit of Conway's Law. Their website is set up to mirror their own internal structure instead of a way that is actually custome

Same experience here, seems like a bit of Conway's Law. Their website is set up to mirror their own internal structure instead of a way that is actually customer friendly. My first thought of shopping on FedEx is how awful it would be. https://en.wikipedia.org/wiki/Conway%27s_law https://en.wikipedia.org/wiki/Conway%27s_law