If y'all are struggling to find good customer service from an online storefront, please allow me to recommend Office Depot / Office Max. I have found that they

If y'all are struggling to find good customer service from an online storefront, please allow me to recommend Office Depot / Office Max. I have found that they've got a great selection of electronics, kitchen supplies, and of course office goods, and they are not a marketplace: they do not permit 3rd-party sellers. They have house brands and name brands, and they sell all through their own stores and warehouses. The shopping experience both online and in-person is a breeze. Their logistics are great; when I went shopping for my Christmas gifts in the evening of 12/25, I scored free next-day delivery. I picked up a cable modem, some plasticware, and an executive office chair. They were all delivered via Uber next-day to my doorstep. Some originated from my local store, and some from across town. As a bonus, their CopyMAX location allows me to securely shred documents for a song. They contract that out with Iron Mountain. I've got a membership; I earn points and valuable coupons every time I shop. It's basically worry-free, and the staff at my store is friendly, and they seem to be respected and supported by management, even though the storefront is a veritable ghost town by now. I've been able to avoid any entanglements with Newegg and Target and Best Buy, where I've had some bad experiences. Office Depot/MAX is my go-to, first choice now for just about anything.