3 ms·

I don't understand why everyone is hating on this guy. He didn't say it in a "can you believe it?!!!" way. It was a matter of fact statement about his understan

• dudeinjapan 3y ago
  What he actually said: "So much of what running a business is about is figuring out 'how do I connect with people?'" Shaich told BI. "What motivates them, and how do I help them decide to affiliate with what the mission of the enterprise is?" He said therapy is about better understanding ourselves, where we come from, and our own motivations. In turn, that can build our ability to form alliances and find commonalities with other people. "And that makes you a much more powerful manager," Shaich said. "Every one of us brings our own humanity to it. Similarly, I think it makes us more empathetic if we start by being empathetic to ourselves and learning and thinking about ourselves. We're able to be more empathetic, not just to our team members and the people we work with, but also to our customers." ...sounds like a total arsehole to me!
  • kylecazar 3y ago
    I'm actually missing the point as well. It sounds to me like he is agreeing with the sentiment in those memes, that employees aren't motivated by making owners richer -- and you need to empathize with them to understand them.
    • Phiwise_ 3y ago
      Fame-hungry microbloggers are lying about an acceptable class of target to clickbait lazy users and ride an elevated engagement bandwagon? Say it ain't so!