Gould's statement is empty - there is no way to quantify it, so everyone assigns their own value to his statement. You may think its more than X,000,000, I thin

Gould's statement is empty - there is no way to quantify it, so everyone assigns their own value to his statement. You may think its more than X,000,000, I think its 0. Who is right? So now it's you and me arguing past each other because there is no way to agree. And millions of other people who have to manage it. And yes, it does matter what the number is, because that is what is being done to justify X seats into many workplaces and universities. There is always a cost for training + development, and all of it can go to waste at any time.