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Article skips one of the major reasons why Apple is so popular: actual physical Apple stores. Any maintenance is dealt with at the store, no stress, no need to

Article skips one of the major reasons why Apple is so popular: actual physical Apple stores. Any maintenance is dealt with at the store, no stress, no need to call customer support, or to find an authorized shop. I love my Lenovo laptop with Linux, but their customer experience is dreadful both to purchase equipment (that website! why?) and to get any sort of maintenance. I wouldn't buy a Mac, but dismissing Apple's dominance as human folly is a bad take.

skeaker 3y ago
Of course it skips that! There are obviously plenty of good things Apple does with its products, and it is not on the article to qualify each of them before moving on to a criticism. The "human folly" is the susceptibility to advertising, which absolutely does work and was 100% leveraged heavily by Apple to great success. Pointing that out and the negative consequences of it as the article does is not "dismissing" anything else about Apple.