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Is it habitual for Microsoft to help their customers like this? Is there some kind of support or consultancy contract for it?
by davikr 3y ago
Is it habitual for Microsoft to help their customers like this? Is there some kind of support or consultancy contract for it?
- tallanvor 3y agoMicrosoft has probably the largest support organization of any software company. A lot of it is outsourced support that mostly runs through support trees, but enterprises can and do pay for support from actual employees who can actually debug issues and involve developers when needed.