The problem with this assertion is that focusing on profit for the shareholders no longer has any downsides because the public is numb to it. So it's the winnin

The problem with this assertion is that focusing on profit for the shareholders no longer has any downsides because the public is numb to it. So it's the winning play. We need regulations that sufficiently disincentive such behavior in order to approach equilibrium (that being a state where businesses exist to serve customers).