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This would be an excellent tool for sales people who sell in person. The ability to feed that data back into a sales trainer similar to Gong would be very usefu

This would be an excellent tool for sales people who sell in person. The ability to feed that data back into a sales trainer similar to Gong would be very useful. Is it possible to adjust the "mode" of feedback? Example: Let's say I'm negotiating with people all day over car deals. Can I select "masterful negotiator coach" as the AI to analyze the conversation and provide contextual feedback over the actual conversation? Then later on I can switch the coach over to something else, let's say it was an accountability conversation with an employee. I'd switch it over to the "Jack Welch Emobiment coach" to hear how Jack Welch would have responded to this, etc Something like that would be great because I could integrate that directly into my current software product as it relates to sales. Plenty of CRMs would probably want integrations - excellent symbiotic relationship there.

aisama 3y ago
This is actually a very very smart idea. We will discuss this with the team -- thank you so much adiakritos!
kodjima33 3y ago
this is a great idea This is how we would solve it 1) We probably wouldn't add "modes" but we will add different "coaches" with different styles => for example if you need sales/pitching, you'll select "Tony Robbins", if you need a business person, you select Elon Musk 2) We will be able to solve your problem with "request'" So if you say "Hey Sama" and then, tell "Sama" to become "masterful negotiator coach" until the end of the day => it will become one
- adiakritos 3y ago
  That's awesome, yes. Here's a great use-case. A car salesman. THey're on their feet all day, many times just waiting around the dealership for people to walk in. They go through the motions of their approach. Let's say they need some feedback mid-sales presentation, they could "Go talk to the manager", and then ask the AI, "Please give me feedback on this situation". Boom, the AI would tell them, "Pauly is a vain son-of-a-biatch. Play up the aspects of the car that makes him look cool. Show him aspects of the car that will play to his sense of status. Here's an example. XYZ. Also, stop disagreeing with him. Practice just agreeing with everything he says. He says the sky is green and the earth is flat. Agree - something like, 'not a lot of people are open minded like that...', then transition to where you need to go." See when it comes to sales coaching, this is THE BIGGEST bottleneck to a sales person's performance. There is only 1 sales manager, and they have to decide who to shadow and spend time with. Sometimes they do it evenly. Sometimes they favor the best, sometimes the worse, sometimes the middle of the pack. Sometimes not at all and they sit behind their CRM and play with charts. Sometimes they carry a quota themselves so there's no time. Here's another use-case: Sames sales person as above, they didn't close the deal. Now they're back at their desk thinking about how they could have done it better. Or they have "head trash" and they're beating themselves up. Or their blaming the customer for being a cheap-skate, or whatever they're doing. Normally what's not happening is they're getting constructive feedback immediately following the session while the entire situation is fresh in their mind. If you can solve this the feedback process to improve sales performance would go from, say from never at worse to 99+% post-call. A smart sales person who wants to become a "master sales person" (Many sales people who choose the trade use that exact language) and who want to earn $500k/year.. they'd find a way to use this kind of tool. The biggest obstacle I can see with this is the legality of recording people. But if it doesn't "record" but listen because it's an AI - I wonder if you can get around that. Because it would essentially be the same as having the sales manager do a ride-along with you, except that it's an AI rather than a human who listens and offers feedback.
  - kodjima33 3y ago
    Damn these are amazing use-cases that we didn't even think of! Thank you so much for posting this Will study thoroughly and implement it

aisama 3y ago

This is actually a very very smart idea. We will discuss this with the team -- thank you so much adiakritos!

kodjima33 3y ago

this is a great idea This is how we would solve it 1) We probably wouldn't add "modes" but we will add different "coaches" with different styles => for example if you need sales/pitching, you'll select "Tony Robbins", if you need a business person, you select Elon Musk 2) We will be able to solve your problem with "request'" So if you say "Hey Sama" and then, tell "Sama" to become "masterful negotiator coach" until the end of the day => it will become one

adiakritos 3y ago
That's awesome, yes. Here's a great use-case. A car salesman. THey're on their feet all day, many times just waiting around the dealership for people to walk in. They go through the motions of their approach. Let's say they need some feedback mid-sales presentation, they could "Go talk to the manager", and then ask the AI, "Please give me feedback on this situation". Boom, the AI would tell them, "Pauly is a vain son-of-a-biatch. Play up the aspects of the car that makes him look cool. Show him aspects of the car that will play to his sense of status. Here's an example. XYZ. Also, stop disagreeing with him. Practice just agreeing with everything he says. He says the sky is green and the earth is flat. Agree - something like, 'not a lot of people are open minded like that...', then transition to where you need to go." See when it comes to sales coaching, this is THE BIGGEST bottleneck to a sales person's performance. There is only 1 sales manager, and they have to decide who to shadow and spend time with. Sometimes they do it evenly. Sometimes they favor the best, sometimes the worse, sometimes the middle of the pack. Sometimes not at all and they sit behind their CRM and play with charts. Sometimes they carry a quota themselves so there's no time. Here's another use-case: Sames sales person as above, they didn't close the deal. Now they're back at their desk thinking about how they could have done it better. Or they have "head trash" and they're beating themselves up. Or their blaming the customer for being a cheap-skate, or whatever they're doing. Normally what's not happening is they're getting constructive feedback immediately following the session while the entire situation is fresh in their mind. If you can solve this the feedback process to improve sales performance would go from, say from never at worse to 99+% post-call. A smart sales person who wants to become a "master sales person" (Many sales people who choose the trade use that exact language) and who want to earn $500k/year.. they'd find a way to use this kind of tool. The biggest obstacle I can see with this is the legality of recording people. But if it doesn't "record" but listen because it's an AI - I wonder if you can get around that. Because it would essentially be the same as having the sales manager do a ride-along with you, except that it's an AI rather than a human who listens and offers feedback.
- kodjima33 3y ago
  Damn these are amazing use-cases that we didn't even think of! Thank you so much for posting this Will study thoroughly and implement it