3 ms·

I am not a huge tesla fan but to expect that car rental employees will babysit every customer and show them all the cars in detail is... unrealistic. I was onc

I am not a huge tesla fan but to expect that car rental employees will babysit every customer and show them all the cars in detail is... unrealistic. I was once spending maybe an hour to figure out how to start and move a rental mercedes after picking it up, and next to me was some german guy in exactly same situation with same model. Eventually we managed to figure it out with phones.

s0rce 3y ago
I agree, if it was just the issue with showing me the car it would have been excusable, although I'm not sure what would happen to someone less tech-savy, but anyways. It was the combination of issues at every step along the way that made the experience less than stellar.
wolverine876 3y ago
> to expect that car rental employees will babysit every customer and show them all the cars in detail is... unrealistic. Not every customer needs explanations. I think it's completely realistic to expect a business to show me how to use what they are selling to me. How they profit from that is their problem - when they start having compassion for customers' finances, I'll have it for theirs.
- rootusrootus 3y ago
  I don't think it's likely they'll change their process just for EVs. I've never had them explain a car to me, they just toss me the keys and point in the general direction of the car. Figuring out how to make it work has always been my own responsibility.
  - s0rce 3y ago
    I think its generally ok as most cars handle the same and unfamiliarity isn't likely a safety issue (except manual/std transmission or if you can't figure out lights/wipers...) but the single pedal driving, while intuitive is different and lots of people aren't familiar with it yet.
  - wolverine876 3y ago
    > I don't think it's likely Whether it's likely and whether we should expect it are different questions. Don't let them normalize lower standards, as if customers should support some right to higher profit margins. Unless they are giving you a cut, profit margins are 100% not your problem.

s0rce 3y ago

I agree, if it was just the issue with showing me the car it would have been excusable, although I'm not sure what would happen to someone less tech-savy, but anyways. It was the combination of issues at every step along the way that made the experience less than stellar.

wolverine876 3y ago

> to expect that car rental employees will babysit every customer and show them all the cars in detail is... unrealistic. Not every customer needs explanations. I think it's completely realistic to expect a business to show me how to use what they are selling to me. How they profit from that is their problem - when they start having compassion for customers' finances, I'll have it for theirs.

rootusrootus 3y ago
I don't think it's likely they'll change their process just for EVs. I've never had them explain a car to me, they just toss me the keys and point in the general direction of the car. Figuring out how to make it work has always been my own responsibility.
- s0rce 3y ago
  I think its generally ok as most cars handle the same and unfamiliarity isn't likely a safety issue (except manual/std transmission or if you can't figure out lights/wipers...) but the single pedal driving, while intuitive is different and lots of people aren't familiar with it yet.
- wolverine876 3y ago
  > I don't think it's likely Whether it's likely and whether we should expect it are different questions. Don't let them normalize lower standards, as if customers should support some right to higher profit margins. Unless they are giving you a cut, profit margins are 100% not your problem.