I'm pretty sure the great majority of users nowadays have only ever interacted with the internet through apps on a tablet or phone. And even the dinosaurs who "

I'm pretty sure the great majority of users nowadays have only ever interacted with the internet through apps on a tablet or phone. And even the dinosaurs who "logged on" when desktops and icons were a thing knew how to launch different apps on their computer for different purposes because that's how Windows worked, and people were using home computers before the web and web browsers even came along. The decision to appify the web was an economic one made not on behalf of the end user, but corporations. It's cheaper to write a website or a webapp than a native application, to distribute bits than burn a CD or cartridge. It's cheaper to publish in bits than ink and paper. It's cheaper to handle electronic forms than physical, mailed in forms. It's cheaper to send an email than call someone on the telephone.