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I do some tech support on the side. No one, and I mean no one wants to pay for email. So here we are.
by havaloc 3y ago
I do some tech support on the side. No one, and I mean no one wants to pay for email. So here we are.
- fnordpiglet 3y agoI pay for proton mail and am quite happy to do so. In fact I pay for everything I use on the internet if I can. Kagi, proton, etc, unless there’s an open source option. I even buy the family versions and share with my parents.
- sonicanatidae 3y agoThe problem is, even when email is paid for, like an O365 account, the clients are still forced into being the product.
- worble 3y agoI pay for Migadu and very happy with it
- zeagle 3y agoMe too. Another vote for them.
- moose44 3y agoThe cool part about Proton is they bundle a lot of their services. You aren't just paying for email—you're paying for VPN, encrypted cloud storage and more.
- tiahura 3y agoWhy is it cool to pay for stuff you may not use?
- moose44 3y agoYou're missing the point, however, I'll entertain it. Most services just offer a paid email. Proton offers all of its services for an extremely low monthly price. Not to mention their security protocols are among the best. Everyone uses email. Most use a VPN (everyone should) and almost everyone utilizes some form of cloud storage. I started off purchasing to use their VPN and now actively use all 3.
- computer7050 3y agoWhy should everyone use a VPN?
- c0pium 3y agoIt’s their emotional support software.
- tmikaeld 3y agoWhy should everyone use a VPN? It’s a false sense of security and a waste of resources. The ones making the money are datacenters and middle-men.
- moose44 3y agoUsing the internet in general is a false sense of security. If you want total security crush all of your technology and go live in the woods. The point of cyber security tools like VPNs is to limit tracking, data sharing and reduce the potential for malicious actions to be taken against you. You can't honestly say not using a VPN is better than using one. What's the alternative? Unencrypted web traffic? Your ISP harvesting your web data and selling it? Exposure on public networks?
- tmikaeld 3y ago> Unencrypted web traffic? I don't know if you're aware, but basically all sites on the internet use something called SSL these days. However, SSL is useless if you use a VPN that also provide DNS servers (which most do) - because the provider could listen in on all of your traffic by hijacking the handshake, DNS and traffic to and from any target server - making it much easier to create a user profile, because you're authenticated to the VPN. Also, third party cookies are blocked in the mainline browsers by default, making VPNs even more useless. Most if not all of the ISPs also use dynamic IPs, making it unlikely to be cross-site-tracked based on IP sources.
- 3y ago
- ASalazarMX 3y agoYou mean the VPN? Because we all use cloud storage these days.
- xn7 3y agoThey also have offers where you only pay for email || vpn || cloud-storage. Their payment structure is somewhat confusing, but very flexible.
- mulmen 3y agoI happily pay for email.
- hdhdjdjd 3y agoThis is an email client. Not email server. > your IMAP and SMTP username and password are transmitted to Microsoft in plain text. What the heck?
- NoZebra120vClip 3y ago> > your IMAP and SMTP username and password are transmitted to Microsoft in plain text. I think that is not true. I think that is a lie on Proton's behalf. When I set up the email client, it connects via OAUTH2 to the other services. It's connected as an app and not via credentials. If it connected via bare credentials, then it'd be a "legacy app" and you'd need to generate an "app password" for it, but you don't.
- miles 3y ago>> your IMAP and SMTP username and password are transmitted to Microsoft in plain text. > I think that is not true. I think that is a lie on Proton's behalf. Sadly, it is all too true: Microsoft lays hands on login data: Beware of the new Outlook https://www.heise.de/news/Microsoft-lays-hands-on-login-data-Beware-of-the-new-Outlook-9358925.html https://www.heise.de/news/Microsoft-lays-hands-on-login-data... Warning: New Outlook sends passwords, mails and other data to Microsoft https://mailbox.org/en/post/warning-new-outlook-sends-passwords-mails-and-other-data-to-microsoft?nl=e https://mailbox.org/en/post/warning-new-outlook-sends-passwo...
- Arnavion 3y agoTheir concern is valid, but it's weird that they call it "in plain text". "Plain text" has a specific meaning of "unencrypted", whereas this is encrypted in a TLS connection. Yes, both TFA and the original heise.de article say (paraphrased) "Although it's in a TLS connection, it's in plain text." but it's just confusing to phrase it this way, especially since it becomes easy to remove the "Although it's in a TLS connection" clause, as you did in your quote. Their objection is that the credentials are being transmitted to and stored by Microsoft at all, instead of Microsoft generating and storing an automation token / app password. That is a valid concern. But tacking on "in plain text" to it just creates confusion.
- tobz1000 3y agoI pay for ProtonMail but understand that most wouldn't. AFAIK they still offer a decent free tier, which I'm happy to help support.
- bayofpigs 3y ago[dead]
- thelittleone 3y agoI'm happy to pay and I do.
- dgellow 3y agoEnough people to make protonmail profitable it seems
- rcMgD2BwE72F 3y agoWhy say no one? Do you pay for your personal emails? I do (Fastmail) and I'm very happy. Same with search (Kagi) and many other services.
- Spivak 3y agoHow does this jive with the fact that people using Outlook are almost surely paying for email because it's their work's Exchange server?
- rekoil 3y agoIn this case Outlook isn't actually Outlook, it's the replacement for Windows Mail which they're now calling Outlook, not what you and I think of as Microsoft Outlook.
- kemotep 3y agoThis is a new version of the Mail for Windows app. Outlook for Windows is free. Outlook that comes with the Office Suite is not, it costs money. So you could have two different Outlooks on your Windows 11 computer now. Just like there could be 3(!) versions of Teams installed (Teams for Home with Friends and Family, Teams for Work or School, and New Teams for Work and School).
- WarOnPrivacy 3y ago> No one, and I mean no one wants to pay for email. So here we are. This Outlook risk hangs over my client's head because they opted to pay. Last year they moved from self-hosed Exchange to hosted-Exchange + Office 365 + all the recurring fees (and support costs). Paying rent to reside in MS's surveillance hydra isn't a terrific bargain.
- BongoMcCat 3y agoI pay for a mailbox.org account.
- iamthirsty 3y agoI pay for Fastmail (for now), iCloud Mail, and have paid for 15 years. I know I'm the outlier, but it's not no one or services like Hey wouldn't exist at all.
- ziddoap 3y ago>No one, and I mean no one wants to pay for email. I and several people I know are happy to pay for email. Every report like the one linked here makes me an even happier paying customer. Perhaps you have a different definition of "no one".
- stronglikedan 3y agoA charitable interpretation of "No one, and I mean no one" would be an incredibly small fraction of a percentage of people to the point of being insignificant and irrelevant to the conversation.
- deleted 3y ago[deleted]
- int_19h 3y agoThere's enough people paying for email that there is not one, but several farly large providers of such services - Proton Mail among them, but also e.g. Fastmail.
- deleted 3y ago[deleted]
- okamiueru 3y agoYou're wrong. I don't need more than one data point to make that conclusion. I pay for protonmail, and I'm very happy with what I get. I can even use it as a client for receiving and sending email from my own domain. So, if ever I were to want to get away from it, my accounts won't be tied to the email provider.
- nolongerthere 3y agoThis is talking about the paid outlook desktop app, not the free email service. There are many issues with the new version of the paid app, the main one being its really just a webview for wrapper for the website. You could just as easily pin the tab and have the exact same experience.
- rtcode_io 3y agoI pay for Amazon WorkMail (through AWS) and couldn't be happier. $4 per user (50GB mailbox) per month. Gets the job done. Integrates like a charm with mail clients, lets me use multiple domains!
- skrebbel 3y agoYou're writing this comment in response to an article by a company that only exists because people want to pay for email.
- belthesar 3y ago"No one wants to pay for email" because they haven't thought they needed to in a very long time. For over 2 decades, the leading email providers have all provided email for free. Before that, consumers (at least in the US, as that's what I'm familiar with) received email service from their ISP, which wasn't "free", but still provided as a part of your service fee. I honestly don't think it's all that alien that folks would balk at the concept of paying for email service. If folks ask "why would you pay for email", I think the right first answer to that question is that it's a better service than the free service providers. Then, you can talk about the why's (when you pay for email, you're the customer, not the product, the privacy aspect of not having their email being farmed to enhance a company's advertising profile about you, or being used for AI/ML research if that's important to you, or any of the other reasons that might be important to folks). So yeah, paid email is a premium service, and if we're being honest, it's been a premium service for regular folk for decades. I happily pay for email myself, but my parents sure don't, my wife doesn't, and most of my friends don't.