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Yeah, I remember being really excited about this at announcement. It made perfect sense too, as Tesla does really well on Turo! But the rental companies oversh
by _ea1k 3y ago
Yeah, I remember being really excited about this at announcement. It made perfect sense too, as Tesla does really well on Turo!
But the rental companies overshot a bit. They didn't keep their processes and infrastructure up to pace with the number that they brought on.
It isn't shocking that caused some issues.
- cloudking 3y agoFor sure, I thought it was crazy that customer support didn't have access to the Tesla account attached to the vehicle. This seems like a very basic process that should have been put in place for troubleshooting.