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It's not just a narrative, it was a discrete reality for years and years. Intuit stopped actively lobbying the federal government relatively recently. They did

It's not just a narrative, it was a discrete reality for years and years. Intuit stopped actively lobbying the federal government relatively recently. They did this for a few reasons, not just the smoke and bad PR it was getting them, but also because you can't grow a market that you have essentially captured. Source: my company got acquired by intu and their new CEO was very and frequently open about their past bad behavior and how it was no longer relevant in today's market.

gumby 3y ago
> CEO was very and frequently open about their past bad behavior and how it was no longer relevant in today's market. Sounds like: Not “open about how the past bad behavior was bad and regretted and not how business should proceed going forwards.” But “open about how bad behavior was useful until it succeeded utterly and thus other bad behavior could be useful in future and would be welcomed.” Sounds like the Intuit we all know!
- parl_match 3y ago
  That is the subtext, yup. They bought us at the height of the pandemic, and I did not leave for another year or so (due to societal instability). They seemed fine to work for but the writing was on the wall.
Kluggy 3y ago
so they're going to just allow their captured market to evaporate and disappear because it can't grow anymore? That makes so little sense to me
- parl_match 3y ago
  I didn't say that. And they're not doing that. What I said was that they stopped lobbying congress and that the market can't be grown. I said nothing about letting it "evaporate and disappear".
  - Kluggy 3y ago
    Allowing the creation of a federal site to do free tax returns seems like it can only lead to the evaporation of their current customers. Who would pay them $150+ when you can just go to irs.gov/taxreturn (or whatever it is) and do it for free? The lobbying was the only thing preventing that, so the stopping of lobbying seems like it is entirely giving up on the market.
    - parl_match 3y ago
      > Allowing the creation of a federal site to do free tax returns seems like it can only lead to the evaporation of their current customers. Who would pay them $150+ when you can just go to irs.gov/taxreturn (or whatever it is) and do it for free? Again, you keep saying "allow", like they have a choice. They kinda don't. Congress got really pissed at them as did the public. > The lobbying was the only thing preventing that, so the stopping of lobbying seems like it is entirely giving up on the market. Honestly, I would say it's not the only thing preventing it. And they're not giving up on the market.

gumby 3y ago

> CEO was very and frequently open about their past bad behavior and how it was no longer relevant in today's market. Sounds like: Not “open about how the past bad behavior was bad and regretted and not how business should proceed going forwards.” But “open about how bad behavior was useful until it succeeded utterly and thus other bad behavior could be useful in future and would be welcomed.” Sounds like the Intuit we all know!

parl_match 3y ago
That is the subtext, yup. They bought us at the height of the pandemic, and I did not leave for another year or so (due to societal instability). They seemed fine to work for but the writing was on the wall.

Kluggy 3y ago

so they're going to just allow their captured market to evaporate and disappear because it can't grow anymore? That makes so little sense to me

parl_match 3y ago
I didn't say that. And they're not doing that. What I said was that they stopped lobbying congress and that the market can't be grown. I said nothing about letting it "evaporate and disappear".
- Kluggy 3y ago
  Allowing the creation of a federal site to do free tax returns seems like it can only lead to the evaporation of their current customers. Who would pay them $150+ when you can just go to irs.gov/taxreturn (or whatever it is) and do it for free? The lobbying was the only thing preventing that, so the stopping of lobbying seems like it is entirely giving up on the market.
  - parl_match 3y ago
    > Allowing the creation of a federal site to do free tax returns seems like it can only lead to the evaporation of their current customers. Who would pay them $150+ when you can just go to irs.gov/taxreturn (or whatever it is) and do it for free? Again, you keep saying "allow", like they have a choice. They kinda don't. Congress got really pissed at them as did the public. > The lobbying was the only thing preventing that, so the stopping of lobbying seems like it is entirely giving up on the market. Honestly, I would say it's not the only thing preventing it. And they're not giving up on the market.