This is pretty common. In many cases they are strictly the hands and eyes of the technician. I know a large company 300+ where their IT guy was there only to ca

This is pretty common. In many cases they are strictly the hands and eyes of the technician. I know a large company 300+ where their IT guy was there only to call someone who knew more. I'm also familiar with a situation at many smaller banks where their IT person is the youngest of the VPs. Of course they use external IT services and audits, but for day to day IT problems you go to the VP of whatever first.