I assume it is more like the chattr.ai where the responsibility falls, except if the companies were using it as a tool and configuring the services falls with t

I assume it is more like the chattr.ai where the responsibility falls, except if the companies were using it as a tool and configuring the services falls with them. Down to the contractual circumstances. 'Tool provided works well' vs. 'using the provided tool well' kind of thing I guess.