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I was listening to a programme about this on Radio 4 last night it seems like, on top of the buggy software, Fujitsu had contractors logging in to Post Office
by anentropic 3y ago
I was listening to a programme about this on Radio 4 last night
it seems like, on top of the buggy software, Fujitsu had contractors logging in to Post Office systems to manually 'fix' accounting errors the buggy software had produced
one of them described how while they were logged in to the POS system it would appear to be working to the real user but would actually be doing nothing because it was in some kind of remote admin mode, seems like the sort of remediation that's likely to make things worse
sounded like a total shit show
- hermitcrab 3y agoApparently Fujitsu could log in and change the live data on a subpostmaster's system remotely and they frequently did this to make corrections. However it looked as if the subpostmaster had made the change. There was no proper audit log. However the subpostmasters were told remote access was impossible and any errors were 100% their fault. The wrong people went to prison. All the existing convictions must be considered unsafe.