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Is it just chips? Because their consumer appliance division seems to have huge problems. I bought a fridge and it was fully dead in under 6 months. I was able t

Is it just chips? Because their consumer appliance division seems to have huge problems. I bought a fridge and it was fully dead in under 6 months. I was able to get a full refund because they lost a class action lawsuit, but it's crazy how bad their appliances are, I don't trust samsung for anything, also: https://www.usatoday.com/story/news/investigations/2023/10/25/samsung-refrigerator-investigation-complaints-continue/70982873007/#:~:text=A%20federal%20class%2Daction%20lawsuit,dismiss%2C%20the%20legal%20action%20continues https://www.usatoday.com/story/news/investigations/2023/10/2....

deleted 3y ago
[deleted]
Handprint4469 3y ago
Yup, had the same happen with a 3-month old washing machine. I'm sticking to Bosch from now on.
- sampo 3y ago
  In washing machines, there is also LG (Korean). And in Europe, Electrolux/AEG.
  - throwup238 3y ago
    SpeedQueens are beasts if you can afford it and their interfaces are downright quaint compared to the smart-crap everyone else makes. They're essentially all made for commercial customers so they almost never break with regular household usage and parts are easily available for repairs.
    - samch 3y ago
      Agreed. This is what we settled on as well after doing some research. They also have longer than average warranties on most models.
    - bob1029 3y ago
      I recently purchased a TC5 and really like it. You can actually get proper commercial equipment from them with some mild social engineering. They still manufacture washers that are purely mechanical: https://speedqueencommercial.com/en-us/products/top-load-washers-commercial/#control12753 https://speedqueencommercial.com/en-us/products/top-load-was... I stuck with the consumer segment because I dont want to have a weird conversation if I need service. The TC5 is electronic control, but it doesnt have all the limitation crap that other consumer units do. No lid lock & 100% fill is pretty much all I ask for these days.
    - ilamont 3y ago
      Can confirm. Used a Speed Queen dryer for 5+ years now. Didn't find it to be especially expensive.
    - beauzero 3y ago
      I agree. We have a farm as well and Georgia clay, tractor grease, pebbles, a miswired 220 outlet (just popped a fuse...easily replaced), nails, and the occasional misplaced socket haven't broken it. Gets used 3-4 times daily. We also have one in the barn tack room that we wash horse blankets with. I love them.
    - mattgreenrocks 3y ago
      Loved ours when we had it, though it was a bit smaller than some other ones.
  - BossingAround 3y ago
    I like my LG TV and washing machine, but I'm not sure I'd trust them with a fridge. Is it better than Samsung's fridges?
    - darrylb42 3y ago
      I have all LG appliances. Washer & drier are 10+ years old, came with the house. Fridge, stove & dishwasher are newish (2 years old). So far they have been great. I really like the induction top on the stove, though having to match the pan size to the burner is a little annoying sometimes.
      - everforward 3y ago
        Can second on the washer and dryer. I've had mine for 3 years and it's been great. Only maintenance I've had to do is cleaning the filter on the washer. I have 3 dogs, so I was somewhat impressed it took 3 years to clog up that filter. The smart crap even works reasonably well if you're into it. I used to work a 2 minute drive from home and would use the "wash/dryer done" push notifications to run home and swap loads over. Not crazy useful, but it worked and had a niche.
    - is_true 3y ago
      Yes.
  - philjohn 3y ago
    There are - but you typically can't go wrong with a Bosch (or Miele). My Bosch is now coming up to 15 years old - I had to take it apart a year or so ago to replace the heating element as it finally blew, and the inside of the machine looked new. Spare parts are still available as well.
    - happytiger 3y ago
      You can go wrong with a Miele. The repair costs and parts availability were atrocious on our Miele appliances after the five year extended warranty was up. I loved my Miele appliances until they broke. The glass on our range got broken and it was a 1650 dollar part to replace and required 300 more for a technician to do it. Same thing happening to our washing machine, speed oven, and dishwasher. The amount of money we’ve spent to repair them in years 6-9 (five year warranty, and they’re all 6-9 years old) has been exceptionally high. Great products, but their after warranty service is so expensive they are often not even worth repairing, which makes their whole lasts longer pitch kind of mute. At that point they become just like every other luxury appliance maker. We were disappointed. I’d do Bosch / Speed Queen if I had to do it again.
  - jacquesm 3y ago
    And Miele. A bit on the pricey side but very solid gear.
- youniverse 3y ago
  Exact same thing here, had to call a repair service to replace a chip inside for $350 and now its been working fine for a few years.
- raffraffraff 3y ago
  So many washing machines of different brands have compatible parts. But honestly, I'm also doing the same. And after it's out of warranty, I replace the whole unit after the first non - trivial fault that I can't fix myself. That's how I roll with all of my appliances. I've got 10+ years out of my Siemens washing machine and dryer. Both died within a month of each other. I replaced the washer immediately with a Bosch but had a go at fixing the dryer since it was just a fried circuit board. Checked online, the board was €180. Screw that! Tried to get the board repaired to avoid wasting an otherwise working item, but after €60 and 5 weeks waiting, the repaired circuit board still hadn't arrived (lost in the mail?) and the weather had been awful for line drying. So I bought a Bosch dryer. This action promptly released the repaired circuit board from it's delivery purgatory. Gah, fucksake, etc. Lesson learned. (I gave the circuit board to a local repairman to appease the gods) Now my Samsung refrigerator (a large double-door thing that we Europeans call "an American Fridge Freezer" has frozen up its condensation pipe twice in two months, so it does a little "fridge-pee" on kitchen floor every morning. This has happened about 4 times in the last 12 years, and I always plug it out, empty it, remove the inside and back panels, thaw the pipe, clean the evaporator and reassemble. Massive pain in the arse, but if I get 3 years out of it, that's worth the hassle. But twice in 2 months? Fuck that. New fridge please. (Which means spend enough time looking at reviews and specs to become a fridge salesman, and ultimately buy a Bosch anyway)
FactolSarin 3y ago
Same with a dryer. We avoid Samsung for everything but TVs now
- sho_hn 3y ago
  Why TVs? All the good panels are by LG.
  - ChadMoran 3y ago
    Sony is quite solid as well and if you don't connect it to the internet it's one of the best "dumb" TVs.
    - ElectricalUnion 3y ago
      Aren't "Sony" panels rebranded Samsung (and sometimes LG) panels?
      - sho_hn 3y ago
        Sony uses LG panels for their high-end TVs, but with custom image processors and heatsinks that are pretty nice.
        mastercheif 3y ago
        Sony uses Samsung QD-OLED panels in their top of the line OLED models. They then use LG W-OLED to fill out the rest of their lineup.
      - booi 3y ago
        I think virtually all high-end OLED panels are made by either Samsung Display or LG Display.
    - helloericsf 3y ago
      Samsung TV is definitely a "Smarter" TV, compared to SONY. lol.
wing-_-nuts 3y ago
I purposefully buy my appliances as 'dumb' as possible. The only thing I own that needs to be 'smart' is my computer, and I have complete control over its operating system.
- wredue 3y ago
  Unfortunately, this is becoming somewhere between difficult and impossible. Lots of vendors make their “dumb” stuff unequivocally worse than the smart stuff, but just not using the “smart”. I think the worst part right now is over-complicated circuits to provide like button presses and stuff, then charging $400 when a small part of that circuit inevitably dies so you are forced to take your range to the metal reclaimers and get a new one.
  - nicholasjarnold 3y ago
    I suspect this is because with "smart stuff" we often have the associated cellphone app which gives <corp> much deeper insight into your life. This stream of data from your personal life and home can be monetized in various ways. You can help _be_ the product when you _buy_ the product. Cool. /s
  - weq 3y ago
    I learnt to work on cars because they are nessessary part of life and if you cant fix them your going to be paying that tax everyday of your life. Ditto with computers and software. You know what else has become a nessesity as we grow into a more technological dependant society, learning about electronics. Being able to indentitf circuts, components, debug and replace them. Check out learn electronics repair / northridgefix on youtube if you want to get started. Hardware and software are very similiar, they follow the same principles, they are all made in the same ways, and just as software uses libraries/packages, hardware often will look exactly the same in each device. I bought an assortment of 1000 tactile switches for $10 off ebay, and Ive fixed atleast 5 appliances in the last year with them (head torches, vacume, washer etc). If you dont, your tax will be to be a victim of the companies profit stratergy of planned obselesance. My dyson for instance was perfectly fine, just a peice of plastic in the handle that required you to dissassemble the whole machine was cracked. It was literly a free fix with some plastic welding a screwdriver. PS. You can buy universal kits that will control a washer or a dryer these days in a low tech way amoung many other devices we use daily. When your smart appliance fails, you can retrofit them. PSS. Your software/hacker spirit should not be limited to a text editor!
alephnerd 3y ago
Their Semiconductor's and Memory division is Samsung's cash cow [0]. All their consumer electronics divisions are basically attempts at cashing into adjacent sectors (eg. Samsung started making chips and displays for cellphone makers like Nokia and Sony since the 1990s, so they pivoted into the smartphone world in the 2000s) That said, not surprised by the semiconductor revenue decrease due to the trade war that happened between Korea and Japan [1] due to very acrimonious elections in SK in 2019 along with South Korea's de facto trade war with China [2] in the aftermath of the THAAD rollout (that's also why Vietnam is growing so fast - almost all Korean companies pivoted to Vietnam overnight after negotiating a very one sided free trade deal and moved operations literally overnight). Procurement lags by a couple years so the downward hit only began around 2023 from the looks of it. Probably explains why South Korea acquiesced. [0] - https://www.statista.com/statistics/630434/samsung-quarterly-revenue-by-segment/ https://www.statista.com/statistics/630434/samsung-quarterly... [1] - https://en.wikipedia.org/wiki/Japan%E2%80%93South_Korea_trade_dispute https://en.wikipedia.org/wiki/Japan%E2%80%93South_Korea_trad... [2] - https://www.brookings.edu/articles/how-south-korea-sees-technology-competition-with-china-and-export-controls/ https://www.brookings.edu/articles/how-south-korea-sees-tech...
- treme 3y ago
  Most of the revenue tanking comes from decreased demand from Chinese markets. Japan-Korea trade war was mostly for show and added an extra theoretical risk and bureaucracy but in actuality all the Japanese chip supply companies would have gone bankrupt had they enforced it, considering there are only two companies, TSMC and Samsung that buy supplies they sell, and TSMC wouldn't be able to magically take up Samsung's capacity. US would have been forced to keep Japanese companies supplying Samsung otherwise their high tech sectors would be in shambles / increased geopolitical risk of TSMC being sole supplier of higher end chips. Samsung increased domestic and Chinese supply proportions in their supply chain and paid a little extra for other supplies they depend on Japanese supply companies since the trade 'sanctions' didn't block Japanese Chip companies from by-passing it via 3rd country rerouting. Some Japanese companies also built factories in Korea to bypass it. Korea acquiesced mostly because Moon administration over-reached in trying to win brownie points from nationalist left by being "tough" on Japan which put them in a legally vulnerable position with Supreme court's judgement(by installing supreme court judges with clear ideological bend) in direct conflict with 1965 Japan-Korea agreement + increased geopolitical risk atmosphere from China/ Ukraine/Russian war.
megous 3y ago
I don't get why people bother posting anything to Facebook, when it can just flip a switch and kill a 100k strong supposedly fairly useful "forum", because some CEO dislikes having a contact info public, or whatever. So much wasted effort.
- zilti 3y ago
  They don't know any better.
leetrout 3y ago
I just replaced our samsung fridge after catching it being over 45F for over 24 hours for the second time in six months. Absolutely junk and dangerous. Could have made us sick if we hadn't paid attention to it.
- deleted 3y ago
  [deleted]
- mattgreenrocks 3y ago
  Can I ask how you checked this? We suspect our freezer is oscillating from freezing to not freezing, and I'd like to get an idea of the variance of temperatures over a 24-48 hr period.
  - boplicity 3y ago
    If it's a freezer, put something heavy-ish on top of a thin layer of ice. If it sinks below the ice, then you know it's thawed.
    - jacquesm 3y ago
      I love this way of thinking. Low tech, infallible.
  - epolanski 3y ago
    > We suspect our freezer is oscillating from freezing to not freezing That's how no frost works by blowing the cold but moisty air inside to the outside, this indeed raises the temperature briefly in the freezer. But this only can become an issue if you're opening the fridge so many times a day.
  - leetrout 3y ago
    I bought an analog fridge thermometer and an alarming digital thermometer. The defrost cycle would set the alarm off but the analog thermometer would not move above ~40F So once it alarmed I watched the analog thermometer go up above 45F and stay there for hours. The back of the fridge was freezing over and preventing the fridge from working correctly. I bought the repair kit from the recall / service bulletin a couple years ago so that bought me a year or so of continued use.
kristianc 3y ago
I had this problem with their TV as well. They sold this Samsung One box with it which completely replaced the HDMI out on the TV. Of course the software on the box then failed leaving the TV functionally useless for anything that didn’t use WiFi.
beebeepka 3y ago
> I don't trust samsung for anything Funny thing to say on a tech site but, of course, not everyone cates about hardware. Who makes better RAM than Samsung? Micron?
silisili 3y ago
Soooo I made the mistake of assuming all the "Samsung bad" quirks had been worked out when I bought a set last year. Yeah, never again. The microwave door handle just fell off at the 6 month mark. The repairman said the entire door needs to be replaced, since the handle isn't replaceable. The "icemaker" in the fridge begin not working. Turns out, there is a part that is nothing more than a plastic icetray with a tiny electric motor on it, and it had cracked all the way through and was dropping water into the bucket, making a big ball of ice. That part costs over $100. It's an ice tray - a small one at that. It's primary function is you know, not cracking. It's now making weird noises and barely a year old, I don't expect it'll last long. Luckily I'm selling the house this year, I wonder if I should write in disclosures that "I bought Samsung. I'm so sorry."
- everforward 3y ago
  Ditto on the fridge. Samsung one came with the house, it is the most awful piece of shit I've ever used. The freezer door handle broke off. The ice maker encrusted itself in a ball of ice, which then got caught on the drawer when I opened it and tore the ice maker out. The rails on the freezer drawer are weak, so if it's completely full it sags and won't seal all the way. Everything inside thaws out. The fridge occasionally won't maintain temp and I open it and stuff inside is basically room temp. There isn't a single useful part of it that isn't fucked in some way or the other. I genuinely can't believe they managed to screw up a refrigerator this bad. They aren't that complicated. The handle breaking enrages me. Some moron decided to make the entire assembly out of metal, except the force-bearing part. Handlebar? Metal. Mechanism that the connector hangs onto? Metal. The actual connector that beats the force of opening the drawer? Couple of miles of plastic. Whoever made that call needs a solid slap from one of those Icelandic giants
  - silisili 3y ago
    Ha! Same on the microwave door. All metal, even metal screws. But they are sunk into cheap plastic that just exploded one day when opening it. I've had 10 or so microwaves in my life, and never had the handle snap off one. Samsung managed to make one that does in under a year!
epolanski 3y ago
I have a fridge, oven and tv from Samsung (all bought in the last 24 months). None has a problem. I absolutely vouch for their appliances, I did spend good time reviewing and testing the competition and the fridge is perfect. Actually fwiw I have never had any issue with Samsung electronics stuff (also have a galaxy tablet SE 7). Thought it was fair to counter such negative anecdotes with a happy customer.
- shaneofalltrad 3y ago
  I was a fan as well, until my Samsung TV broke, then my fold phone lost sound when open and the screen started cracking right after the warranty ( all known issues ). I complained to a few people and found they had issues with TV's and appliances as well. You do some searches online and there seems to be a lot of unhappy customers, but good to hear someone's investment is paying off.
  - epolanski 3y ago
    You seem to drag quite bad luck then. Neither my anecdotal experience which is worthless nor online data or reviews shows nowhere near such poor unreliability. Hell, if your sample pool was meaningful the company would be long broke.
carom 3y ago
I don't even remember why but I am never buying Samsung again. Was it a TV I owned that died? Was it a washing machine that had some small failure and required a whole board to be replaced? I honestly do not remember but I won't touch their stuff.
- hedora 3y ago
  Our Samsung fridge manual contains a paragraph proudly explaining that it'll automatically (and without permission) mesh network with any samusung TV it finds so that it join the a video feed of the inside of our fridge (and other info it gathers) with our TV viewing habits, and then send the result to marketers. That's why I won't touch their stuff any more.
zwaps 3y ago
I bought a washing machine from them and it had continuous problems for several months, until I got a refund. The technician advised me to buy from Miele, Siemens or Bosch, as Samsung apparently has lots of issues.
- bhdlr 3y ago
  Printers Dishwashers Washing machines The unholy Trinity of appliance hell. Every brand that makes these has issues. If you get 3-5 years of use out of any of them (post ~2005) you're lucky. I'm firmly convinced that every washing machine or dishwasher brand just wants to steal from you
  - iteratethis 3y ago
    Not my personal experience but it helps to talk to repair guys. I learned that a lot of machines break down because of the combination of low temperature washing and the types of soap/detergent people use. It clogs up the machines and without regular maintenance, the occasional hot wash or better soap, it destroys components.
    - gautamcgoel 3y ago
      Would love to know which soaps are good and which are bad, and also why hot temperatures help - I would have assumed that high temperatures stress the components more than low temperatures.
      - iteratethis 3y ago
        English is not my first language so this is going to be hard to get across. Apparently low temperatures do not fully resolve the modern soap (which is thick and heavily perfumed), leaving behind a lot of residue. An occasional hot wash clears them. I don't remember the name of the better soap, but basically what he says is that for clothes that are just a bit smelly but not really dirty/stained, modern soap is massive overkill. It also doesn't need all this perfume. Your clothes are fine smelling neutral, they don't have to smell like a day in the Alps. Would really advise to talk to a local maintenance guy, they can probably explain it much better.
bloqs 3y ago
Had my vacuum and washing machine for about 2 years. Zero issues and both fantastic items

deleted 3y ago

[deleted]

Handprint4469 3y ago

Yup, had the same happen with a 3-month old washing machine. I'm sticking to Bosch from now on.

sampo 3y ago
In washing machines, there is also LG (Korean). And in Europe, Electrolux/AEG.
- throwup238 3y ago
  SpeedQueens are beasts if you can afford it and their interfaces are downright quaint compared to the smart-crap everyone else makes. They're essentially all made for commercial customers so they almost never break with regular household usage and parts are easily available for repairs.
  - samch 3y ago
    Agreed. This is what we settled on as well after doing some research. They also have longer than average warranties on most models.
  - bob1029 3y ago
    I recently purchased a TC5 and really like it. You can actually get proper commercial equipment from them with some mild social engineering. They still manufacture washers that are purely mechanical: https://speedqueencommercial.com/en-us/products/top-load-washers-commercial/#control12753 https://speedqueencommercial.com/en-us/products/top-load-was... I stuck with the consumer segment because I dont want to have a weird conversation if I need service. The TC5 is electronic control, but it doesnt have all the limitation crap that other consumer units do. No lid lock & 100% fill is pretty much all I ask for these days.
  - ilamont 3y ago
    Can confirm. Used a Speed Queen dryer for 5+ years now. Didn't find it to be especially expensive.
  - beauzero 3y ago
    I agree. We have a farm as well and Georgia clay, tractor grease, pebbles, a miswired 220 outlet (just popped a fuse...easily replaced), nails, and the occasional misplaced socket haven't broken it. Gets used 3-4 times daily. We also have one in the barn tack room that we wash horse blankets with. I love them.
  - mattgreenrocks 3y ago
    Loved ours when we had it, though it was a bit smaller than some other ones.
- BossingAround 3y ago
  I like my LG TV and washing machine, but I'm not sure I'd trust them with a fridge. Is it better than Samsung's fridges?
  - darrylb42 3y ago
    I have all LG appliances. Washer & drier are 10+ years old, came with the house. Fridge, stove & dishwasher are newish (2 years old). So far they have been great. I really like the induction top on the stove, though having to match the pan size to the burner is a little annoying sometimes.
    - everforward 3y ago
      Can second on the washer and dryer. I've had mine for 3 years and it's been great. Only maintenance I've had to do is cleaning the filter on the washer. I have 3 dogs, so I was somewhat impressed it took 3 years to clog up that filter. The smart crap even works reasonably well if you're into it. I used to work a 2 minute drive from home and would use the "wash/dryer done" push notifications to run home and swap loads over. Not crazy useful, but it worked and had a niche.
  - is_true 3y ago
    Yes.
- philjohn 3y ago
  There are - but you typically can't go wrong with a Bosch (or Miele). My Bosch is now coming up to 15 years old - I had to take it apart a year or so ago to replace the heating element as it finally blew, and the inside of the machine looked new. Spare parts are still available as well.
  - happytiger 3y ago
    You can go wrong with a Miele. The repair costs and parts availability were atrocious on our Miele appliances after the five year extended warranty was up. I loved my Miele appliances until they broke. The glass on our range got broken and it was a 1650 dollar part to replace and required 300 more for a technician to do it. Same thing happening to our washing machine, speed oven, and dishwasher. The amount of money we’ve spent to repair them in years 6-9 (five year warranty, and they’re all 6-9 years old) has been exceptionally high. Great products, but their after warranty service is so expensive they are often not even worth repairing, which makes their whole lasts longer pitch kind of mute. At that point they become just like every other luxury appliance maker. We were disappointed. I’d do Bosch / Speed Queen if I had to do it again.
- jacquesm 3y ago
  And Miele. A bit on the pricey side but very solid gear.
youniverse 3y ago
Exact same thing here, had to call a repair service to replace a chip inside for $350 and now its been working fine for a few years.
raffraffraff 3y ago
So many washing machines of different brands have compatible parts. But honestly, I'm also doing the same. And after it's out of warranty, I replace the whole unit after the first non - trivial fault that I can't fix myself. That's how I roll with all of my appliances. I've got 10+ years out of my Siemens washing machine and dryer. Both died within a month of each other. I replaced the washer immediately with a Bosch but had a go at fixing the dryer since it was just a fried circuit board. Checked online, the board was €180. Screw that! Tried to get the board repaired to avoid wasting an otherwise working item, but after €60 and 5 weeks waiting, the repaired circuit board still hadn't arrived (lost in the mail?) and the weather had been awful for line drying. So I bought a Bosch dryer. This action promptly released the repaired circuit board from it's delivery purgatory. Gah, fucksake, etc. Lesson learned. (I gave the circuit board to a local repairman to appease the gods) Now my Samsung refrigerator (a large double-door thing that we Europeans call "an American Fridge Freezer" has frozen up its condensation pipe twice in two months, so it does a little "fridge-pee" on kitchen floor every morning. This has happened about 4 times in the last 12 years, and I always plug it out, empty it, remove the inside and back panels, thaw the pipe, clean the evaporator and reassemble. Massive pain in the arse, but if I get 3 years out of it, that's worth the hassle. But twice in 2 months? Fuck that. New fridge please. (Which means spend enough time looking at reviews and specs to become a fridge salesman, and ultimately buy a Bosch anyway)

FactolSarin 3y ago

Same with a dryer. We avoid Samsung for everything but TVs now

sho_hn 3y ago
Why TVs? All the good panels are by LG.
- ChadMoran 3y ago
  Sony is quite solid as well and if you don't connect it to the internet it's one of the best "dumb" TVs.
  - ElectricalUnion 3y ago
    Aren't "Sony" panels rebranded Samsung (and sometimes LG) panels?
    - sho_hn 3y ago
      Sony uses LG panels for their high-end TVs, but with custom image processors and heatsinks that are pretty nice.
      - mastercheif 3y ago
        Sony uses Samsung QD-OLED panels in their top of the line OLED models. They then use LG W-OLED to fill out the rest of their lineup.
    - booi 3y ago
      I think virtually all high-end OLED panels are made by either Samsung Display or LG Display.
  - helloericsf 3y ago
    Samsung TV is definitely a "Smarter" TV, compared to SONY. lol.

wing-_-nuts 3y ago

I purposefully buy my appliances as 'dumb' as possible. The only thing I own that needs to be 'smart' is my computer, and I have complete control over its operating system.

wredue 3y ago
Unfortunately, this is becoming somewhere between difficult and impossible. Lots of vendors make their “dumb” stuff unequivocally worse than the smart stuff, but just not using the “smart”. I think the worst part right now is over-complicated circuits to provide like button presses and stuff, then charging $400 when a small part of that circuit inevitably dies so you are forced to take your range to the metal reclaimers and get a new one.
- nicholasjarnold 3y ago
  I suspect this is because with "smart stuff" we often have the associated cellphone app which gives <corp> much deeper insight into your life. This stream of data from your personal life and home can be monetized in various ways. You can help _be_ the product when you _buy_ the product. Cool. /s
- weq 3y ago
  I learnt to work on cars because they are nessessary part of life and if you cant fix them your going to be paying that tax everyday of your life. Ditto with computers and software. You know what else has become a nessesity as we grow into a more technological dependant society, learning about electronics. Being able to indentitf circuts, components, debug and replace them. Check out learn electronics repair / northridgefix on youtube if you want to get started. Hardware and software are very similiar, they follow the same principles, they are all made in the same ways, and just as software uses libraries/packages, hardware often will look exactly the same in each device. I bought an assortment of 1000 tactile switches for $10 off ebay, and Ive fixed atleast 5 appliances in the last year with them (head torches, vacume, washer etc). If you dont, your tax will be to be a victim of the companies profit stratergy of planned obselesance. My dyson for instance was perfectly fine, just a peice of plastic in the handle that required you to dissassemble the whole machine was cracked. It was literly a free fix with some plastic welding a screwdriver. PS. You can buy universal kits that will control a washer or a dryer these days in a low tech way amoung many other devices we use daily. When your smart appliance fails, you can retrofit them. PSS. Your software/hacker spirit should not be limited to a text editor!

alephnerd 3y ago

Their Semiconductor's and Memory division is Samsung's cash cow [0]. All their consumer electronics divisions are basically attempts at cashing into adjacent sectors (eg. Samsung started making chips and displays for cellphone makers like Nokia and Sony since the 1990s, so they pivoted into the smartphone world in the 2000s) That said, not surprised by the semiconductor revenue decrease due to the trade war that happened between Korea and Japan [1] due to very acrimonious elections in SK in 2019 along with South Korea's de facto trade war with China [2] in the aftermath of the THAAD rollout (that's also why Vietnam is growing so fast - almost all Korean companies pivoted to Vietnam overnight after negotiating a very one sided free trade deal and moved operations literally overnight). Procurement lags by a couple years so the downward hit only began around 2023 from the looks of it. Probably explains why South Korea acquiesced. [0] - https://www.statista.com/statistics/630434/samsung-quarterly-revenue-by-segment/ https://www.statista.com/statistics/630434/samsung-quarterly... [1] - https://en.wikipedia.org/wiki/Japan%E2%80%93South_Korea_trade_dispute https://en.wikipedia.org/wiki/Japan%E2%80%93South_Korea_trad... [2] - https://www.brookings.edu/articles/how-south-korea-sees-technology-competition-with-china-and-export-controls/ https://www.brookings.edu/articles/how-south-korea-sees-tech...

treme 3y ago
Most of the revenue tanking comes from decreased demand from Chinese markets. Japan-Korea trade war was mostly for show and added an extra theoretical risk and bureaucracy but in actuality all the Japanese chip supply companies would have gone bankrupt had they enforced it, considering there are only two companies, TSMC and Samsung that buy supplies they sell, and TSMC wouldn't be able to magically take up Samsung's capacity. US would have been forced to keep Japanese companies supplying Samsung otherwise their high tech sectors would be in shambles / increased geopolitical risk of TSMC being sole supplier of higher end chips. Samsung increased domestic and Chinese supply proportions in their supply chain and paid a little extra for other supplies they depend on Japanese supply companies since the trade 'sanctions' didn't block Japanese Chip companies from by-passing it via 3rd country rerouting. Some Japanese companies also built factories in Korea to bypass it. Korea acquiesced mostly because Moon administration over-reached in trying to win brownie points from nationalist left by being "tough" on Japan which put them in a legally vulnerable position with Supreme court's judgement(by installing supreme court judges with clear ideological bend) in direct conflict with 1965 Japan-Korea agreement + increased geopolitical risk atmosphere from China/ Ukraine/Russian war.

megous 3y ago

I don't get why people bother posting anything to Facebook, when it can just flip a switch and kill a 100k strong supposedly fairly useful "forum", because some CEO dislikes having a contact info public, or whatever. So much wasted effort.

zilti 3y ago
They don't know any better.

leetrout 3y ago

I just replaced our samsung fridge after catching it being over 45F for over 24 hours for the second time in six months. Absolutely junk and dangerous. Could have made us sick if we hadn't paid attention to it.

deleted 3y ago
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mattgreenrocks 3y ago
Can I ask how you checked this? We suspect our freezer is oscillating from freezing to not freezing, and I'd like to get an idea of the variance of temperatures over a 24-48 hr period.
- boplicity 3y ago
  If it's a freezer, put something heavy-ish on top of a thin layer of ice. If it sinks below the ice, then you know it's thawed.
  - jacquesm 3y ago
    I love this way of thinking. Low tech, infallible.
- epolanski 3y ago
  > We suspect our freezer is oscillating from freezing to not freezing That's how no frost works by blowing the cold but moisty air inside to the outside, this indeed raises the temperature briefly in the freezer. But this only can become an issue if you're opening the fridge so many times a day.
- leetrout 3y ago
  I bought an analog fridge thermometer and an alarming digital thermometer. The defrost cycle would set the alarm off but the analog thermometer would not move above ~40F So once it alarmed I watched the analog thermometer go up above 45F and stay there for hours. The back of the fridge was freezing over and preventing the fridge from working correctly. I bought the repair kit from the recall / service bulletin a couple years ago so that bought me a year or so of continued use.

kristianc 3y ago

I had this problem with their TV as well. They sold this Samsung One box with it which completely replaced the HDMI out on the TV. Of course the software on the box then failed leaving the TV functionally useless for anything that didn’t use WiFi.

beebeepka 3y ago

> I don't trust samsung for anything Funny thing to say on a tech site but, of course, not everyone cates about hardware. Who makes better RAM than Samsung? Micron?

silisili 3y ago

Soooo I made the mistake of assuming all the "Samsung bad" quirks had been worked out when I bought a set last year. Yeah, never again. The microwave door handle just fell off at the 6 month mark. The repairman said the entire door needs to be replaced, since the handle isn't replaceable. The "icemaker" in the fridge begin not working. Turns out, there is a part that is nothing more than a plastic icetray with a tiny electric motor on it, and it had cracked all the way through and was dropping water into the bucket, making a big ball of ice. That part costs over $100. It's an ice tray - a small one at that. It's primary function is you know, not cracking. It's now making weird noises and barely a year old, I don't expect it'll last long. Luckily I'm selling the house this year, I wonder if I should write in disclosures that "I bought Samsung. I'm so sorry."

everforward 3y ago
Ditto on the fridge. Samsung one came with the house, it is the most awful piece of shit I've ever used. The freezer door handle broke off. The ice maker encrusted itself in a ball of ice, which then got caught on the drawer when I opened it and tore the ice maker out. The rails on the freezer drawer are weak, so if it's completely full it sags and won't seal all the way. Everything inside thaws out. The fridge occasionally won't maintain temp and I open it and stuff inside is basically room temp. There isn't a single useful part of it that isn't fucked in some way or the other. I genuinely can't believe they managed to screw up a refrigerator this bad. They aren't that complicated. The handle breaking enrages me. Some moron decided to make the entire assembly out of metal, except the force-bearing part. Handlebar? Metal. Mechanism that the connector hangs onto? Metal. The actual connector that beats the force of opening the drawer? Couple of miles of plastic. Whoever made that call needs a solid slap from one of those Icelandic giants
- silisili 3y ago
  Ha! Same on the microwave door. All metal, even metal screws. But they are sunk into cheap plastic that just exploded one day when opening it. I've had 10 or so microwaves in my life, and never had the handle snap off one. Samsung managed to make one that does in under a year!

epolanski 3y ago

I have a fridge, oven and tv from Samsung (all bought in the last 24 months). None has a problem. I absolutely vouch for their appliances, I did spend good time reviewing and testing the competition and the fridge is perfect. Actually fwiw I have never had any issue with Samsung electronics stuff (also have a galaxy tablet SE 7). Thought it was fair to counter such negative anecdotes with a happy customer.

shaneofalltrad 3y ago
I was a fan as well, until my Samsung TV broke, then my fold phone lost sound when open and the screen started cracking right after the warranty ( all known issues ). I complained to a few people and found they had issues with TV's and appliances as well. You do some searches online and there seems to be a lot of unhappy customers, but good to hear someone's investment is paying off.
- epolanski 3y ago
  You seem to drag quite bad luck then. Neither my anecdotal experience which is worthless nor online data or reviews shows nowhere near such poor unreliability. Hell, if your sample pool was meaningful the company would be long broke.

carom 3y ago

I don't even remember why but I am never buying Samsung again. Was it a TV I owned that died? Was it a washing machine that had some small failure and required a whole board to be replaced? I honestly do not remember but I won't touch their stuff.

hedora 3y ago
Our Samsung fridge manual contains a paragraph proudly explaining that it'll automatically (and without permission) mesh network with any samusung TV it finds so that it join the a video feed of the inside of our fridge (and other info it gathers) with our TV viewing habits, and then send the result to marketers. That's why I won't touch their stuff any more.

zwaps 3y ago

I bought a washing machine from them and it had continuous problems for several months, until I got a refund. The technician advised me to buy from Miele, Siemens or Bosch, as Samsung apparently has lots of issues.

bhdlr 3y ago
Printers Dishwashers Washing machines The unholy Trinity of appliance hell. Every brand that makes these has issues. If you get 3-5 years of use out of any of them (post ~2005) you're lucky. I'm firmly convinced that every washing machine or dishwasher brand just wants to steal from you
- iteratethis 3y ago
  Not my personal experience but it helps to talk to repair guys. I learned that a lot of machines break down because of the combination of low temperature washing and the types of soap/detergent people use. It clogs up the machines and without regular maintenance, the occasional hot wash or better soap, it destroys components.
  - gautamcgoel 3y ago
    Would love to know which soaps are good and which are bad, and also why hot temperatures help - I would have assumed that high temperatures stress the components more than low temperatures.
    - iteratethis 3y ago
      English is not my first language so this is going to be hard to get across. Apparently low temperatures do not fully resolve the modern soap (which is thick and heavily perfumed), leaving behind a lot of residue. An occasional hot wash clears them. I don't remember the name of the better soap, but basically what he says is that for clothes that are just a bit smelly but not really dirty/stained, modern soap is massive overkill. It also doesn't need all this perfume. Your clothes are fine smelling neutral, they don't have to smell like a day in the Alps. Would really advise to talk to a local maintenance guy, they can probably explain it much better.

bloqs 3y ago

Had my vacuum and washing machine for about 2 years. Zero issues and both fantastic items