Sorry, but from a UI perspective it's really not "horrible." I'm actually very happy with the UI/UX of Gmail. I think the default has become less than optimal,

Sorry, but from a UI perspective it's really not "horrible." I'm actually very happy with the UI/UX of Gmail. I think the default has become less than optimal, but when you do things like enable high contrast, disable web clips, use "Compact", etc. it's still pretty great. The problem with this piece is that a lot of those products the parent is referring to were discontinued by GOOG: "more wood behind fewer arrows", etc.