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They don't want to service the laptop even if you don't have warranty. I have a Mac from 2016, probably had a minor water event, water spilled on table and sli
by vjerancrnjak 3y ago
They don't want to service the laptop even if you don't have warranty.
I have a Mac from 2016, probably had a minor water event, water spilled on table and slightly touched the chasis. I don't remember anything significant. The battery lasts 20 minutes in 2021, I go and ask them to replace it and they refuse because of "water damage" and warn that the machine can fry at any moment. The laptop is still running fine daily in 2024.
They can only "fix it" by charging more than a price of Macbook Air M1, they do not want to replace the battery but the whole board.
- wil421 3y agoApple is the same as any car dealership nowadays. They give techs a very limited time, if any, to diagnose an issue. The solution is always to replace parts. Most of Apple’s solutions are replacing the logic board instead of fixing anything on it. Once the computer is old enough I’d seek out an indie if possible, same for my cars if I can’t fix the issue or don’t have time.