I should have been more specific: When I wrote "maintenance" I was thinking more of "the people in charge of keeping things running on a daily basis and who sol

I should have been more specific: When I wrote "maintenance" I was thinking more of "the people in charge of keeping things running on a daily basis and who solve crisis situations". Of course I don't believe that banks build all of their computer systems from the ground up themselves. But even after narrowing it down to that your stories make me think I had too much faith in the banking system.