My first job was on a particularly verbose set if software that's hard to learn. But, everyone that uses it does so daily and quickly become experts in their wo

My first job was on a particularly verbose set if software that's hard to learn. But, everyone that uses it does so daily and quickly become experts in their workflows. Number of clicks was the #1 metric because a "pretty" UI would generally add steps and slow everyone down. Verbose UIs are hard to learn but once learned have much better end-to-end workflows with fewer steps. Simple UIs hide information behind interactive (i.e. slow) workflows and universally hated by customers.