The trick that worked for me was to directly call Dell's parts ordering phone number and ask for the specific part number for the battery; ditto for when the fa

The trick that worked for me was to directly call Dell's parts ordering phone number and ask for the specific part number for the battery; ditto for when the fan started whining. I was able to get a replacement for my old XPS 13 (4+ years old at that point) for a fairly reasonable price. I don't have an XPS 13 anymore though; the backlight controller on the motherboard failed, and because it's an OLED, I couldn't see anything on screen anymore.