No drama, just history! Ben Shneiderman's been doing "UX" research since before it was a defined term (previously called "Human-Computer Interaction" or even "M

No drama, just history! Ben Shneiderman's been doing "UX" research since before it was a defined term (previously called "Human-Computer Interaction" or even "Man-Machine Interfaces"). He was my thesis advisor in the early 1990's and first published these guidelines in the 1980's.